Tips
Short notes on where practice revenue goes missing
The problem, the warning signs, and one question to ask your billing team.
Short payments that look like normal adjustments
Without contract rates loaded, a short payment posts cleanly and the shortfall disappears as a routine adjustment.
Read →Unposted cash: paid claims that still look open
Money in the bank that never reached the books makes A/R look bigger and recent months look worse.
Read →Why last month's numbers keep changing
Your billing system may never close the month, so every report keeps moving.
Read →One insurance company, three products, three fee schedules
If your system lists them as one insurance, your payer mix and underpayment checks can't be trusted.
Read →No man's land: the claims nobody is watching
Rejections aren't denials and aren't revenue. They sit in the middle, aging toward the filing deadline.
Read →Corrected claim or appeal? Picking wrong costs you twice
A corrected claim and an appeal fix different problems. Picking the wrong one burns time against your deadlines.
Read →Every denial should become someone's job
A denial with no owner never gets appealed. Every one should land on someone's list with a due date and a ready appeal.
Read →Referrals: the denial you can see coming
Held charges, expiring referrals and requests nobody follows up on. Every one is visible weeks ahead.
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